Privacy Policy

Who We Are

Information We Collect

We may collect:

• Name, address, postcode
• Phone number and email address
• Property details needed for quotations or installations
• Payment details (where applicable)
• Finance application details (only where you choose to apply)
• Website usage data (cookies and analytics)

How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations
• Book surveys and appointments
• Carry out installations and aftercare
• Process payments and/or finance applications
• Provide warranty/guarantee documentation
• Meet legal or regulatory obligations

We do not sell your personal data.

Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

• Finance providers (where you apply for finance)
• Insurance-backed guarantee providers
• Manufacturers or suppliers (for product ordering)
• Installers, surveyors or contractors working on our behalf
• Legal/regulatory bodies where required by law

Data Security

We take appropriate security measures to protect your information from loss, misuse, or unauthorised access.

How Long We Keep Your Data

We keep personal data only as long as needed for the purpose it was collected, including warranty and legal recordkeeping.

Your Rights

You may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (where applicable)
• Object to or restrict certain processing
• Withdraw consent where consent is used

To request any of the above, contact: info@nestguard.co.uk